Covid-19

Dear Guest,

We are going through challenging times ever since the outbreak of the COVID-19 virus and clearly we must all contribute to stop this threat which is why we would like to share with you the actions we are taking in order to guarantee your safety during your stay at AlmaLusa Baixa/Chiado.

Our main concern is not only our guests’ health and safety but also our team and therefore we are working towards creating a safe space for everyone. 

Below you may find the measures the hotel has implemented as well as recommendations for the best ways to protect yourselves and keep the ones around you in safety and thus we kindly ask you to collaborate with us as much as possible. 

Beyond the strict cleaning routine implemented in our rooms and common areas by our Housekeeping department, we have implemented additional specific cleaning and disinfecting procedures which fall in line with the guidelines provided by the Portuguese Ministry of Health and the Portuguese entities in charge as well as the World Health Organization (WHO):
 

·We have all the necessary tools to create a safe working space for our teams in collaboration with local authorities;
Pre-paid rates with modification allowed up to 12 months after the booking date, subject to availability and rate changes. This rate doesn't allow a refund.

Our guests’ and team’s safety are a matter of the highest importance to AlmaLusa Baixa/Chiado and we are working hard to minimize this situation as much as possible in order for you to enjoy your trip to Lisbon. 

We thank you in advance for your understanding during this time and please feel free to contact us for any assistance or queries.

Sofia Brandão
Director of Operations