Vouchers

Vouchers

Bring joy to your dear ones by gifting them AlmaLusa vouchers!


AlmaLusa

From € 25,00

Whether it's a memorable stay, delectable meals, exclusive products from our boutique, or bespoke AlmaLusa Concierge experiences, this voucher opens the door to a world of possibilities. Select the desired amount and surprise those dear to you with the gift of AlmaLusa.

Validity | one year after issuing.
Use | subject to availability (advanced booking required) and in a single transaction.
Not cumulative with other promotions, offers or special conditions.
The vouchers are numbered and transmissible. The holder of the voucher must inform of the voucher number when making the booking and present it upon check in.
The prices shown are in Euros and include taxes.
The vouchers have a minimum value of 25€.

Delfina Café

From € 20,00

Treat someone dear to an unforgettable time at Delfina Café. With this voucher, you may choose the desired amount. Whether it's savouring delicious petiscos or relishing handcrafted drinks and cocktails, this voucher opens the door to an exceptional gastronomic journey. Plus, enjoy an exclusive 10% discount!

Pay 20€ - receive a 22€ gift voucher
Pay 40€ - receive a 44€ gift voucher
Pay 60€ - receive a 66€ gift voucher
Pay 80€ - receive a 88€ gift voucher
Pay 100€ - receive a 110€ gift voucher
Pay 120€ - receive a 132€ gift voucher

Validity | one year after issuing.
Use | subject to availability (advanced booking required) and in a single transaction.
Not cumulative with other promotions, offers or special conditions.
The vouchers are numbered and transmissible. The holder of the voucher must inform of the voucher number when making the booking and present it at Delfina Café.
The prices shown are in Euros and include taxes.

Meal at Delfina Café

€ 35,00

The Delfina Café offers a menu that celebrates the richness of Portuguese gastronomy while embracing international influences, which includes a selection of petiscos (Portuguese tapas). This special meal includes 3 dishes (1 starter, 1 main and 1 dessert) that you can choose from the menu.

Beverages not included. Price for 1 person.

Validity | one year after issuing.
Use | subject to availability (advanced booking required) and in a single transaction.
Not cumulative with other promotions, offers or special conditions.
The vouchers are numbered and transmissible. The holder of the voucher must inform of the voucher number when making the booking and present it at Delfina Café.
The prices shown are in Euros and include taxes.
Price for 1 person and beverages not included.

Airport transfer

From € 55,00

Let us take care of your transportation needs, allowing you to focus on creating unforgettable memories in Lisbon. Experience a relaxed, swift, and efficient start and end to your trip with our airport transfer service.

Prices:
55€ | taxi arranged and managed by AlmaLusa
80€ | with a private chauffeur

Validity | one year after issuing
Use | subject to availability (advance booking required) and in a single transaction. Please contact info.af@almalusahotels.com.
Not cumulative with other promotions, offers or special conditions.
The vouchers are numbered and transmissible. The holder of the voucher must inform the voucher number when making the booking and present it upon check in.
Scheduled services cancelled within 12 hours of the booked time cannot be rescheduled.
The prices shown are in Euros and include taxes.

Private Walking Tour

From € 35,00

Wander along cobblestone streets, encounter ancient Roman ruins, delve into the rich history and traditions that define Lisbon, and let the soul-stirring melodies of Fado music guide your footsteps. With each step, uncover the fascinating tapestry of this remarkable city, including the iconic neighbourhood of Alfama.

Information: Tour starts at 10am | Duration: 3h

Prices:
35€ | 1 person
70€ | 2 people
105€ | 3 people

Validity | one year after issuing
Use | subject to availability (advance booking required) and in a single transaction. Please contact info.af@almalusahotels.com.
Not cumulative with other promotions, offers or special conditions.
The vouchers are numbered and transmissible. The holder of the voucher must inform the voucher number when making the booking and present it upon check in.
Scheduled services cancelled within 12 hours of the booked time cannot be rescheduled.
The prices shown are in Euros and include taxes.


FAQ's


How can I purchase a gift voucher?
Directly through our website, through our email info.af@almalusahotels.com or at our Reception at AlmaLusa Alfama.



In which services may I use the AlmaLusa voucher?
Accommodation, restaurant, transportation, activities, and products for sale at Reception.



Where can I use one of your gift vouchers?
Depending on the chosen voucher, at AlmaLusa Alfama and Delfina Café.



What is the currency?
Euro



How can I make use of a gift voucher?
Please contact info.af@almalusahotels.com.



Do I need to be a guest to be able to use a gift voucher?
Our vouchers may be used by guests and other clients as well.



How is the gift voucher delivered?
The gift voucher is delivered by email to the email address provided upon purchasing. It may also be printed if purchased at Reception. When purchasing our gift vouchers, we may also send it directly to the person of your choice.



Can I get my tax number on the invoice?
Absolutely. Please send your request to info.af@almalusahotels.com.



Can the cost of the service be higher or lower than the voucher amount?
Yes. If the amount is superior, the holder of the gift voucher will have to pay for the difference. If the amount is inferior, there will be no refunds, as a voucher is not a means of currency. But more than one service can be purchased with an AlmaLusa Alfama voucher, in one single transaction.



Can I use multiple gift vouchers for the same service?
Only one voucher is allowed per service.



Can I offer a voucher to anyone I want?
Yes. The gift voucher is transmissible, and it is only necessary to mention its number upon booking the service and showing the voucher at the time of use. Upon buying the voucher, if you wish to offer it, you can immediately send it to the person of your choice.



Are there dates in which the voucher cannot be used?
Yes, there might be one-time restrictions and restricted dates aside from the ones mentioned in the voucher itself. Kindly contact us at info.af@almalusahotels.com for further assistance.



If I lose my voucher, can I retrieve it within its validity?
Yes. We keep a record of each gift voucher. Therefore, it is possible to re-issue a past voucher with a new number and cancel the original one, if it has not been used yet.



Can I use your services to surprise someone and deliver the gift voucher without me being present?
Yes! We would be very glad to assist in preparing this surprise. We kindly ask you to provide us with all the necessary information at info.af@almalusahotels.com. Upon buying the voucher, if you wish to offer it, you can immediately send it to the person of your choice.



Additional questions or inquiries
You can access all the information on our website or reach out to our team at info.af@almalusahotels.com.


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