Check-in - 3 pm | Check-out - 12 noon
VAT is included in room rates. City Tax of 2€ per person per night should be paid at check-in, with a maximum amount of 14€ per person and per stay for guest above 13 years.
All areas are non-smoking.
Identification | For security purposes, check-in can only be processed with a valid passport ID.
Guarantee Policy | Reservation must be guaranteed with a credit card at the time of booking. Bookings: a deposit in the amount of one night shall be pre-authorised 8 days prior to arrival. The remaining payment for full stay as well as the city tax shall be paid at check-in. Promotional or Pre-Paid Rates will be charged at the time of booking. If the Credit Card Holder is not traveling, a third party authorization form must be filled and signed as per ID Document to be shown. The hotel reserves the right to refuse any reservation that does not meet this requirement. For more information please contact us at email@example.com or +351 212 697 440.
Group Reservation | The website can only be used to make individuals reservations taking less than five rooms. For bookings for five or more rooms, please contact the hotel. The hotel reserves the right to apply groups cancellation and payment policies to those reservations with five or more confirmed rooms.
Cancelations | Reservations must be cancelled or modified by 12 noon local time, 2 days prior to arrival to avoid a no-show penalty. To cancel or modify your reservation please contact us at firstname.lastname@example.org. Reservations shall be valid only upon written confirmation from AlmaLusa Baixa/Chiado. Not applicable to non-refundable reservations and packages.
Early Check-In | To ensure early check-in, the rooms should be reserved the night before arrival.
Late Check-Out| up to 2pm – free. 2-4pm – 50% of Room rate. After 4 pm full daily room rate. Late check-out is subject to availability.
Children | Sharing a room with adults. Subject to availability. Includes breakfast: until 3 years old – free of charge in a cot (available in all room), 4 -12 years old – on an extra bed 30€ (available only in suites).
Extra bed | 50€ per night, subject to availability. Includes breakfast. Available only in suites.
Handicap Guests | Our facilities are prepared for disabled guests with wide doors and lift as well as an adapted room.
Pets | Not allowed.
Parking | In the public underground parking just in front of the hotel (entrance 2m away) - please inform the hotel reception on your arrival that you will request the special parking price or the discount won't be available:
35€ for 24 hours | Payable in the Hotel Reception
20€ from 7pm to 10am | Payable in the Hotel Reception
- Check in time 3:00 PM
- Check out time 12:00 PM
- Children age 12
- Pets not allowed
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