Frequently Asked Questions

Frequently Asked Questions

   

1. Where is AlmaLusa Alfama located?
AlmaLusa Alfama is located in Campo das Cebolas, in the Alfama district of central Lisbon. The hotel is next to the Tagus River and within walking distance of Praça do Comércio, Lisbon Cathedral, São Jorge Castle, Baixa and Chiado.

2. Is AlmaLusa Alfama near the Lisbon Cruise Terminal?
Yes. AlmaLusa Alfama is within walking distance of the Lisbon Cruise Terminal. It is a convenient option for stays before or after a cruise while staying in the historic Alfama district.

3. How far is AlmaLusa Alfama from Lisbon Airport?
AlmaLusa Alfama is approximately a 30-minute drive from Humberto Delgado Airport in Lisbon. The hotel can also be reached by metro via Terreiro do Paço station on the Blue Line. Private airport transfers are available upon request.

4. What are the check-in and check-out times at AlmaLusa Alfama?
Check-in at AlmaLusa Alfama starts at 3:00 pm. Check-out is until 12:00 pm.

5. Is breakfast included at AlmaLusa Alfama?
Yes. Breakfast is included for guests who book directly with us, through the official AlmaLusa Alfama website or via phone and email.

6. Does AlmaLusa Alfama have a restaurant?
Yes. AlmaLusa Alfama is home to Delfina Café, a restaurant serving Portuguese cuisine with a contemporary twist. It is open daily for breakfast, lunch and dinner, with brunch available on weekends.

7. Does AlmaLusa Alfama offer free Wi-Fi?
Yes. AlmaLusa Alfama offers complimentary high-speed Wi-Fi in all rooms and public areas of the hotel.

8. Does AlmaLusa Alfama have parking?
AlmaLusa Alfama does not have private parking. A public underground car park, EMEL – Campo das Cebolas, is located directly in front of the hotel and is available at an additional cost.

9. Does AlmaLusa Alfama have connecting or family rooms?
Yes. AlmaLusa Alfama offers connecting rooms, including Deluxe with Single rooms and Suites connected to Superior rooms. These options are subject to availability and must be requested in advance.

10. Is AlmaLusa Alfama suitable for children?
Yes. AlmaLusa Alfama welcomes children. Baby cots are available upon request, and the hotel offers room options suitable for families.

11. Does AlmaLusa Alfama allow pets?
No. AlmaLusa Alfama does not allow pets.

12. What is the cancellation policy at AlmaLusa Alfama?
AlmaLusa Alfama offers refundable and non-refundable rates. Refundable rates allow cancellation within the timeframe stated in the booking confirmation. Non-refundable rates cannot be modified or refunded.

---