--- title: Frequently Asked Questions description: "Browse our FAQs and find helpful answers about bookings, stays, services and AlmaLusa policies. Everything you need to know before your visit." keywords: "hotel FAQ, hotel frequently asked questions, booking questions hotel, stay information hotel, hotel policies, alma lusa FAQ, lisbon hotel help" seo_title: Quick answers to your questions url: https://almalusabaixachiado-hotel.guestcentric.net/en/frequently-asked-questions language: en is_homepage: false hotel: AlmaLusa Baixa/Chiado city: Lisboa country: Portugal phone: "+351 212 697 440" email: info.bc@almalusahotels.com --- [/baixachiado/](/baixachiado/) - [Rooms & Suites](/baixachiado/hotel-rooms) - [Gallery](/baixachiado/hotel-gallery) - [Special Offers](/baixachiado/hotel-special-offershtml) - [Concierge](/baixachiado/concierge) - [Restaurant](https://www.almalusahotels.com/delfina/) - [Location](/baixachiado/hotel-directions) AlmaLusa Baixa/Chiado [Praça do Município, 21, Lisboa, 1100-365 Portugal](//maps.google.com?q=Pra%C3%A7a+do+Munic%C3%ADpio%2C+21,Lisboa,1100-365) - [en](/baixachiado/frequently-asked-questions) - [fr](/baixachiado/fr/foire-aux-questions) - [pt](/baixachiado/pt/questoes-frequentes) - [es](/baixachiado/es/preguntas-mas-frecuentes) # Frequently Asked Questions **1. Where is AlmaLusa Baixa/Chiado located?** AlmaLusa Baixa/Chiado is located at Praça do Município, in the historic city centre of Lisbon, between Baixa and Chiado. It is just a short walk from Praça do Comércio, the Tagus River and Rossio. **2. Is the hotel close to Lisbon’s main attractions?** Yes. From the hotel, you can walk to Praça do Comércio, Alfama and other iconic areas of Lisbon. Surrounded by restaurants, shops, monuments and historic streets, it allows you to explore Lisbon city centre entirely on foot. **3. Is AlmaLusa Baixa/Chiado a boutique hotel?** Yes. AlmaLusa Baixa/Chiado is a 4-star boutique hotel with 28 rooms, suites and one apartment, offering an intimate atmosphere and personalised service. **4. Is the hotel located in a historic building?** Yes. The hotel is set in an 18th-century building that was once part of the Lisbon Arsenal. It preserves original architectural elements combined with contemporary design. You can learn more about AlmaLusa Baixa/Chiado’s history [here](mailto:info.bc@almalusahotels.com). **5. What services are available at the hotel?** The hotel offers 24-hour reception and concierge service, a restaurant, room service, in-room massages, airport transfers and personalised recommendations for activities in Lisbon. **6. Does the hotel have a restaurant?** Yes. Delfina – Cantina Portuguesa, located at the hotel, serves Portuguese cuisine with a contemporary twist, including breakfast, lunch, dinner and bar service. You can learn more about Delfina restaurant [here](https://www.almalusahotels.com/delfina/en/). **7. Is breakfast included?** For direct bookings, breakfast is always included. For bookings made through other channels, breakfast can be added at an additional cost. **8. Does the hotel have parking?** The hotel does not have private parking, but there is a public underground car park directly in front, with special rates for guests. For more details, please visit the [location page](https://www.almalusahotels.com/baixachiado/hotel-directions). **9. How do I get to the hotel from Lisbon Airport?** Lisbon Airport is 30 minutes by car. You can reach the hotel by metro (Red Line + Blue Line to Baixa-Chiado), taxi or private transfer arranged by the hotel. For more information, please visit the [location page](https://www.almalusahotels.com/baixachiado/hotel-directions). **10. Is the hotel suitable for families?** Yes. The hotel offers triple rooms, connecting rooms, suites and an apartment, making it ideal for families or longer stays. For more information, please visit the [dedicated page](https://www.almalusahotels.com/baixachiado/family-friendly-hotel). . #### Still have questions? If you haven't found the answer to your question about your stay at AlmaLusa Baixa/Chiado, our team is available to help you. [info.bc@almalusahotels.com](mailto:info.bc@almalusahotels.com) [+351 212 697 440](tel:00351212697440) --- Contact us [Praça do Município, 21, Lisboa, 1100-365 Portugal](//maps.google.com?q=Pra%C3%A7a+do+Munic%C3%ADpio%2C+21,Lisboa,1100-365) [Phone +351 212 697 440](tel:+351212697440) [info.bc@almalusahotels.com](mailto:info.bc@almalusahotels.com) RNET 13205 [https://itunes.apple.com/us/app/almalusa-hotels/id1160423341?mt=8&uo=4](https://itunes.apple.com/us/app/almalusa-hotels/id1160423341?mt=8&uo=4) [https://play.google.com/store/apps/details?id=com.xtourmaker.almalusahotels](https://play.google.com/store/apps/details?id=com.xtourmaker.almalusahotels) [https://www.jmak.com/](https://www.jmak.com/)[https://www.smallportuguesehotels.com/](https://www.smallportuguesehotels.com/)[https://www.ducotravelsummit.com/sp-home-basic/](https://www.ducotravelsummit.com/sp-home-basic/)[https://www.almalusahotels.com/baixachiado/media/pdfs/almalusa-baixa-chiado.pdf](https://www.almalusahotels.com/baixachiado/media/pdfs/almalusa-baixa-chiado.pdf) [![Powered by GuestCentric — Hotel Website & Booking Technology](https://static.guestcentric.net/cdn/wsbdev/wsbdev_bin/powered-gc.svg)](https://www.guestcentric.com/) --- ## AlmaLusa Baixa/Chiado **Address:** Praça do Município, 21, Lisboa, 1100-365, Portugal **Phone:** +351 212 697 440 **Email:** [info.bc@almalusahotels.com](mailto:info.bc@almalusahotels.com)